Refunds
Effective November 12, 2026
Everything you buy from us, Contractor Calculator and Intra crew subscriptions, is sold through Apple's App Store, and Apple handles payments and refunds. We can't issue refunds ourselves, because we never receive your payment details.
Asking for a refund
- Go to reportaproblem.apple.com and sign in with your Apple Account.
- Choose "Request a refund", tell Apple why, and pick the purchase.
Apple decides refunds under its own policy, usually within a few days. You can also read Apple's guide to requesting a refund.
Cancelling a subscription
On your iPhone, open Settings, tap your name, then Subscriptions, choose Intra crew and tap Cancel Subscription. Cancel at least 24 hours before it renews to avoid the next charge. You keep Intra crew until the end of the period you've paid for.
If something's wrong
If an app isn't working as it should, please tell us or email support@intra-app.cc. We'd like the chance to fix it, and we'll gladly support your refund request with Apple if we can't.
Contact
Intra, LLC, Michigan, United States
support@intra-app.cc